Installer Service Specialist

O'Reilly Auto Parts in Concord, NH, is seeking a motivated Installer Service Specialist to join their dynamic team. This role is crucial for servicing the needs of professional automotive repair shops and installers. The Installer Service Specialist will manage store delivery operations, cultivate strong sales relationships with professional customers, and ensure the prompt and accurate delivery of parts and orders throughout the Concord, NH area. Key responsibilities include taking customer orders, invoicing, coordinating part picking and staging, routing delivery specialists for timely deliveries, and maintaining delivery vehicles to company standards. The position also involves verifying product billing, managing core and warranty returns, auditing returns for potential abuse, assisting at the retail counter and in the backroom as needed, and processing customer labor claims efficiently. This is a full-time, onsite position offering opportunities for career growth within a stable and growing company.