Director of Technology Enablement
Qualifications
Experience Level: Senior Level
- Bachelor's Degree Technology, Business, or a related field
- Master's Degree Technology, Business, or a related field
- 6 - 8 years enterprise technology program management, IT strategy, or digital transformation in the financial services sector
- 6 - 8 years Proven experience managing large-scale technology implementations, including CRM, cloud, data platforms, and core banking systems
- Ability to establish effective working relationships among team members and participate in solving problems and making decisions
- Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
- Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
- Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
- Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Full Job Description
Northwest Bank in Columbus, OH, is seeking a dynamic Director of Technology Enablement to spearhead transformative technology initiatives, with a strong emphasis on CRM implementation. This pivotal role involves strategic oversight of enterprise-wide technology programs, ensuring their alignment with core business objectives and fostering customer-centric innovation. You will lead CRM transformation, integrate it with existing systems, and drive operational efficiency and enhanced customer experiences across the organization. Responsibilities include developing program management strategies, overseeing a portfolio of critical projects (CRM, data modernization, cloud migration, core banking), establishing governance frameworks, and collaborating with executive leadership and cross-functional teams to champion digital transformation and change management. This role requires strong liaison skills with business stakeholders, IT, and vendors, ensuring compliance with regulatory standards.
Company
Northwest Bank
Discover Northwest Bank, a leading financial institution in Columbus, Ohio, providing comprehensive banking, lending, payments, and wealth management solutions. We are dedicated to serving our communi...