Control Manager - Senior Associate

JPMorgan Chase, a venerable financial institution renowned for its innovative solutions, seeks a Control Manager - Senior Associate in Plano, TX. This pivotal role involves the comprehensive oversight and continuous monitoring of the operational risk and control environment specifically for Wealth Management products. The successful candidate will collaborate closely with key stakeholders to architect and implement robust controls, ensuring strict adherence to all relevant regulatory requirements.

Key Responsibilities:

• Oversee and continuously monitor the operational risk and control environment for Wealth Management products, ensuring risks are identified, assessed, and mitigated.
• Partner with product owners and stakeholders to design, implement, and review effective controls, including annual assessments and updates to control documentation.
• Lead and support control-related activities for new business initiatives, change management, and product launches, providing essential risk and control due diligence.
• Facilitate issue management by preparing narratives, documenting issues, identifying root causes, and driving resolution through strategic action plans and stakeholder collaboration.
• Conduct and review control testing, analyze results, and support remediation efforts to address control breaks and non-adherence to key metrics.
• Prepare and deliver regular control governance updates, including executive management reporting, escalation of control breaks, and communication of key risk indicators.
• Represent the product in control committees, regulatory forums, and cross-functional meetings to ensure alignment with firm standards and regulatory requirements.
• Drive continuous improvement by participating in self-assessments, root cause analysis, and process reviews to enhance the control environment.
• Provide expert guidance on control matters for specialized areas such as artificial intelligence and machine learning use cases, ensuring compliance with governance and regulatory expectations.

Qualifications:

• A Bachelor's degree or equivalent experience is required.
• A minimum of 3 years of financial services experience in controls, audit, risk management, or compliance is essential.
• A strong understanding of operational risk management, risk and control assessments, and regulatory requirements for broker-dealer and investment products is necessary.
• Proven facilitation, negotiation, and project management skills are a must.
• Must be an action-oriented, analytical, and creative problem solver with strong judgment and leadership capabilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and the ability to develop executive presentations are required.

Preferred Qualifications:

• A deep understanding of the Wealth Management business and its regulatory landscape is highly desirable.
• Excellent written and verbal communication skills, with the ability to influence and present to business leaders.
• Exceptional relationship-building and networking skills; demonstrated ability to work effectively across diverse teams.
• Flexibility and adaptability to manage competing priorities in a fast-paced environment.
• Strong process analysis skills, enabling the ability to inform and design effective controls.
• A critical thinker with meticulous attention to detail, capable of synthesizing data to identify risks and solutions.
• Skilled in writing action plans, procedures, and driving change initiatives.
• Ability to make informed, subjective decisions, influence stakeholders, and justify recommendations.

Benefits:

• Comprehensive health care coverage
• On-site health and wellness centers
• A retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

This is a full-time, onsite position.