Client Service Associate
Qualifications
Experience Level: Mid Level
- Minimum of 2 years of experience or equivalent expertise in managing client relationships and/or internal stakeholders
- Demonstrated experience in applying innovative techniques for process improvement, with a focus on enhancing operational efficiency and resilience
- Proven ability to establish and maintain productive relationships with internal stakeholders, with a track record of driving mutually beneficial outcomes
- Experience in leveraging data and tech literacy to collaborate with Technology and Business teams, particularly in the implementation of new technology
- Experience in managing projects, including planning, execution, and addressing concerns with sponsors and impacted parties
- Advanced analytical and problem solving skills, with the ability to assess situations and develop effective solutions
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with a focus on reviewing Data, reports, and creating presentations to support client service activities
Full Job Description
JPMorganChase, a venerable financial institution, seeks a Client Service Associate in Plano, TX. This role is pivotal in managing client relationships and resolving inquiries related to our innovative treasury and cash management products. The associate will drive continuous improvement and foster collaboration with internal teams. We leverage cutting-edge data and technology to enhance efficiency and provide a competitive advantage. Key responsibilities include client relationship management, process optimization using innovative techniques, stakeholder engagement, and participation in project management activities. This is an on-site, full-time opportunity designed for individuals with strong analytical skills, tech literacy, and a passion for client satisfaction in Plano, Texas.
Company
JPMorganChase
Discover JPMorganChase, a global financial leader with a rich heritage dating back to 1799 in New York City. As one of the world's oldest and largest financial institutions, we continue to innovate ac...