Category Management Project Intern (TikTok Shop - Operation Center) - 2026 Start (BS/MS)

TikTok, a leading platform for short-form mobile video, is looking for a Category Management Project Intern to join its operations team in Seattle, WA. This role involves contributing to significant projects, facilitating seller communications, and supporting the execution of marketing campaigns. You will play a crucial part in the day-to-day management of seller interactions, ensuring clear and timely dissemination of important updates such as policy changes, new platform features, and campaign deadlines. As a primary point of contact for sellers, you will address inquiries regarding account management, brand authorizations, product listings, policy compliance, and more, maintaining a high standard of professionalism. Collaboration with cross-functional teams, including customer service, marketing, logistics, and technical support, will be essential for swiftly resolving seller issues and enhancing their experience. You will also help identify recurring seller challenges and propose solutions, assist in managing seller participation in platform-level marketing campaigns, and coordinate product sample deliveries for marketing initiatives. This internship offers a fantastic opportunity to gain hands-on experience in e-commerce operations within a fast-paced, innovative tech environment.