Branch Manager New Haven Shoreline ...

Wells Fargo, a global leader in financial services, is actively seeking a Senior Branch Manager for its Madison, CT location, serving the New Haven Shoreline District. This pivotal role involves leading and developing a diverse, high-performing team, fostering enhanced customer engagement, and ensuring operational excellence within the branch. Responsibilities include coaching bankers to understand and proactively meet customer needs, driving financial success, and building strong customer relationships. The Branch Manager will resolve complex customer and employee experience issues, identify opportunities to streamline banking through digital channel adoption, and collaborate with stakeholders and internal partners to deliver a superior customer-centric experience. This position also focuses on talent development, mentorship, and assisting in hiring. As a SAFE position, it requires compliance with the S.A.F.E. Mortgage Licensing Act and related regulations, involving potential customer contact, negotiation of terms, and application processing for dwelling-secured transactions. Ongoing employment is contingent upon meeting these requirements, including acceptable background investigations and meeting Loan Originator requirements under Regulation Z.