Bilingual Front Desk Receptionist

KOS Services Inc., operating as Dental Dreams LLC, is a thriving and expanding organization focused on delivering superior dental care in first-class environments. We are actively seeking a proficient Bilingual Receptionist to join our dedicated team in Worcester, MA. This role is crucial in managing patient appointments, contributing to our operational success, and upholding our standard of outstanding customer service. The ideal candidate will be fluent in English and another language, possess strong organizational skills, and thrive in a fast-paced healthcare setting. Responsibilities include scheduling appointments, confirming patient visits, managing patient check-ins, verifying dental insurance benefits, maintaining accurate patient records, processing payments and co-payments, submitting insurance claims and pre-authorizations, preparing patient charts, ensuring a clean and professional office, and assisting with treatment plan presentations. A minimum of one year of recent work experience is required, with preferred experience in customer service and familiarity with Dentrix and/or Eaglesoft.