Associate Principal Engineer, CRM Salesforce (Consumer Goods Cloud)

Join Nagarro in India as an Associate Principal Engineer, CRM Salesforce specializing in Consumer Goods Cloud. This pivotal role is for a highly experienced Salesforce professional ready to lead large-scale, global implementations within the Consumer Goods (CPG) sector.

As a key member of our digital product engineering team, you will design, architect, and deliver robust Salesforce solutions that drive efficiency and innovation for our clients worldwide.

Key Responsibilities:

• Lead end-to-end architecture and solution design for Salesforce Consumer Goods Cloud (CG Cloud) implementations across multiple markets.
• Define current and future-state CG Cloud architectures aligned with Salesforce best practices.
• Design scalable solutions for Retail Execution, Trade Promotion Management (TPM), Sales Planning, and core Salesforce platform components.
• Identify process gaps in retail execution and trade, creating roadmaps utilizing CG Cloud's out-of-the-box capabilities.
• Evaluate and recommend optimal OOTB, custom, and AppExchange solutions.
• Collaborate with Sales Operations, Field Teams, Product Owners, and Market Leads to translate complex CPG business needs into scalable technical solutions.
• Lead design workshops, prototypes, and proofs of concept for mobile visit planning, execution, and promotion workflows.
• Architect data models using the Consumer Goods Enhanced Data Model and Retail Execution objects.
• Design comprehensive security, sharing, and visibility models, including robust offline access for field users.
• Define and implement large data volume (LDV) strategies for visit, activity, and execution data.
• Drive mobile-first Retail Execution solutions with offline synchronization and performance optimization.
• Provide architectural guidance for CG Cloud customizations leveraging Lightning Experience, LWC, Apex, and Flow.
• Architect integrations with ERP, WMS, TPM platforms, and data lakes using APIs and event-driven patterns.
• Act as technical and release lead across Development, UAT, and Production environments, overseeing configuration, development, QA, and deployment activities.
• Mentor and guide cross-functional delivery teams on CG Cloud architecture and Salesforce standards.

Requirements:

• Total Experience: 11+ years with strong hands-on experience in Salesforce Consumer Goods Cloud implementations.
• Excellent understanding of Salesforce system architecture and module interdependencies.
• Strong domain expertise in CPG, Retail Execution, Trade Promotion Management (TPM), and Field Sales operations.
• Proven track record delivering large-scale, multi-country or global Salesforce programs.
• Deep knowledge of Salesforce Consumer Goods Cloud data models and Retail Execution framework.
• Strong hands-on experience with Apex, Lightning Web Components (LWC), Flow, and Lightning Experience.
• Experience designing mobile-first solutions with offline data synchronization.
• Strong understanding of Salesforce security, sharing, and visibility models.
• Experience with large data volume (LDV) design and performance optimization.
• Expertise in Salesforce integration patterns (REST, SOAP, Platform Events, middleware).
• Experience with DevOps, CI/CD pipelines, and release management.
• Excellent communication and stakeholder management skills.
• Preferred Salesforce Certifications: CTA track, CG Cloud, Platform Developer, Architecture Designer.

Qualifications:

Bachelor’s or master’s degree in Computer Science, Information Technology, or a related field.