Associate Claims Specialist
Qualifications
Experience Level: Entry Level
- Effective interpersonal, analytical and negotiation abilities required
- Ability to provide information in a clear, concise manner with an appropriate level of detail
- Demonstrated ability to build and maintain effective relationships
- Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
- Licensing may be required in some states
Full Job Description
Join Liberty Mutual Insurance in Columbus, OH, as an Associate Claims Specialist. This full-time, hybrid role offers a new grad, entry-level opportunity to develop essential skills in claims investigation, loss evaluation, and claim management. You will participate in a robust training program while delivering exceptional service to policyholders on commercial accounts. Responsibilities include investigating new claims, establishing action plans, managing diverse property/casualty and disability claims inventories, evaluating compensability and losses, negotiating settlements, confirming coverage, and advising policyholders. You'll leverage effective loss management techniques and provide comprehensive file updates and reports. Required skills include strong interpersonal, analytical, and negotiation abilities, clear communication, relationship-building, and the analytical aptitude typically gained through a bachelor's degree. Licensing may be required. Preferred qualifications include experience in customer service/retail and knowledge of legal liability, insurance coverage, and medical terminology.
Company
Liberty Mutual Insurance
Liberty Mutual Insurance is a leading provider of a comprehensive suite of insurance products and services, serving individuals and businesses.