Administrator - L3

About the job

Job Description:

Key responsibilities

• Extensive experience with New Relic APM Solutions, including instrumentation, business journey creation, and optimization for efficient monitoring, alerting, and troubleshooting of complex systems, applications, and critical business processes.
• In-depth knowledge of observability principles, practices, and industry standards.
• Strong understanding of application architecture, infrastructure, and cloud technologies, including Kubernetes.
• Collaborate with clients to understand their business objectives and translate them into APM requirements.
• Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs).
• Provide guidance and support to clients on leveraging APM/Observability data for proactive performance management.
• Collaborate with cross-functional teams to drive best practices and continuous improvement.

Mandatory Skills

Good understanding and experience on:

• Strong experience in implementing and managing New Relic APM/Observability Tools.
• Proficient in working with monitoring agents, setting up instrumentation, and integrating Observability tools with application frameworks and platforms.
• Assessment of the right metrics and traces to be configured relevant to the tech stack.
• Proficiency in configuring and customizing APM/Observability tools and working with data onboarding from sources like Db connect, Linux, Windows, and Azure.
• Understanding of application performance metrics, tracing, and profiling techniques.
• Knowledge of log management and analysis.
• Expertise in troubleshooting performance issues, conducting root cause analysis, and implementing optimization strategies.
• Strong knowledge of distributed systems, microservices architectures, and cloud technologies (e.g., AWS, Azure, GCP).
• Experience in analyzing Observability data and making data-driven recommendations.
• Familiarity with CI/CD pipelines and DevOps practices.
• Excellent problem-solving and analytical skills.
• Strong communication and presentation skills.
• Good hands-on experience with scripting languages like Python or PowerShell.
• Ability to work collaboratively and manage client relationships.
• New Relic full-stack observability practitioner.

Experience: 4-7 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Profile description:

Identical to key responsibilities and mandatory skills listed above.