Account Manager
Qualifications
Experience Level: Mid Level
- 2-3 years digital media/programmatic/ad tech account management or client service experience
- 6+ months of hands-on-key campaign management experience
- Strong understanding and enthusiasm about the latest in digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies
- Ability to thrive in a fast-paced work environment, while being able to quickly gain product efficiency across our broad set of offerings
- Smart, articulate, polished, self-driven, highly motivated team player with excellent problem-solving skills, as well as superb organizational, written, and verbal communication skills
- A consultative, strategic thinker with great energy and enthusiasm for account growth, upsell/cross sell, and customer success
- Proficient in MS Office, including PowerPoint, Excel and Outlook; Exposure to Salesforce.com or similar CRM; and Aptitude for working with custom software systems
- Bachelor's degree required
Full Job Description
Viant Technology, a leader in CTV and AI-powered programmatic advertising, is seeking an Account Manager in Los Angeles, CA to drive innovation in digital marketing. This role is pivotal in owning the client-facing relationship, ensuring exceptional service through comprehensive pre-sales support, meticulous campaign management, proactive relationship development, strategic account retention, and impactful upsell activities. You will be instrumental in supporting the RFI/RFP process, crafting compelling responses, scoping feasibility, and designing campaigns across all service models within your assigned territory. Manage and expand a portfolio of accounts to maximize client satisfaction, retention, and growth, acting as the crucial liaison between clients and internal departments for onboarding, campaign updates, upsell opportunities, and issue resolution. Oversee the entire campaign launch process, from client kickoff and strategy recommendations to asset collection, optimization, and performance reporting. Accurate utilization of Salesforce is essential, alongside a deep understanding of Viant’s product suite and best practices for campaign effectiveness and cross-selling. Proactively leverage data, market insights, and logic to deliver tailored campaign recommendations and identify opportunities for ongoing client success, driving growth goals QoQ and YoY. This is a full-time, onsite position with a salary range of $75K - $90K per year.
Company
Viant Technology
Viant Technology Inc. (NASDAQ: DSP) is a leading innovator in AI-powered programmatic advertising, shaping the future of digital marketing. Based in Los Angeles, CA, Viant is at the forefront of techn...