Specialist DevOps Engineer

We are seeking a highly skilled Specialist DevOps Engineer to join our Copilot for Agents team. This role requires expertise in AWS infrastructure, Python-based automation, and Jenkins pipelines, with a strong background in building and managing scalable, cost-efficient cloud environments. You will be responsible for the complete ownership of our AWS CDK (Python)-based infrastructure and CI/CD systems, ensuring speed, reliability, and performance across all environments.

Key Responsibilities:

• Manage AWS infrastructure end-to-end, deployed using AWS CDK (Python) and cloud formation.
• Build, maintain, and optimize CI/CD pipelines using Jenkins, ensuring high availability and minimal downtime.
• Architect scalable, secure, and cost-efficient AWS environments using services like EC2, Auto Scaling Groups, ECS, Fargate, Lambda, ElastiCache, Kinesis, and CloudWatch.
• Identify and implement infrastructure cost optimization strategies and auto-scaling policies.
• Write, maintain, and evolve Infrastructure as Code using AWS CDK (Python).
• Drive monitoring, alerting, and observability initiatives using CloudWatch and third-party tools.
• Collaborate with Engineering and QA teams to support high-quality releases and faster deployments.
• Participate in incident response, root cause analysis, and environment troubleshooting.

Qualifications:

• BS or MS in Computer Science, Engineering, or a related technical discipline.
• 8+ years of experience in DevOps or Cloud Engineering roles.
• Extensive Python knowledge with experience in AWS CDK for infrastructure provisioning.
• Strong hands-on expertise in AWS cloud services, networking, IAM, and VPC architecture.
• Deep experience with Jenkins pipelines and automation (Groovy/Bash/Python scripting).
• Proven track record in managing and optimizing production-grade AWS environments.
• AWS Certified (at least one Associate level – Solutions Architect, SysOps, or DevOps).
• Expertise in cost optimization, monitoring, and auto-scaling strategies.
• Proficiency in version control systems like GitHub/GitLab.

Benefits:

Join a global, market-leading company that is constantly disrupting the industry. You will be part of a team of the best in the field, working in a fast-paced, collaborative, and creative environment. Every day at NICE offers opportunities for learning and growth, with endless internal career opportunities. The company offers a NICE-FLEX hybrid model: 2 days in the office and 3 days remote each week.

NICE Ltd. (NASDAQ: NICE) provides software products used by over 25,000 global businesses, including 85 of the Fortune 100, to enhance customer experiences, combat financial crime, and ensure public safety. The company's software manages over 120 million customer interactions daily and monitors 3+ billion financial transactions. As an innovation leader in AI, cloud, and digital solutions, NICE is recognized as a market leader with over 8,500 employees across 30+ countries. NICE is an equal opportunity employer.