Software Engineer - 3 (GEN AI)

Exotel is seeking a skilled Software Engineer - 3 (GEN AI) in Bangalore to design and build infrastructure components and complex services. The ideal candidate will possess strong programming skills and a solid understanding of computer and distributed systems. Key responsibilities include:

Key Responsibilities:

• Design, develop, and maintain infrastructure components and complex services.
• Take end-to-end ownership of the software development lifecycle in a DevOps environment.
• Lead and mentor a team of 4-6 engineers.

Requirements:

• Bachelor's or Master's degree in computer science or equivalent.
• Experience with major cloud solutions (AWS preferred).
• Familiarity with 3-Tier, microservices architecture, and distributed systems.
• Experience with RESTful services.
• Experience with Linux-based applications, networking, and scripting.
• Experience with various datastores (Aerospike, MySQL, MongoDB).
• Proficiency in Python (preferred), Golang, Ruby, PHP, or C++.
• Strong understanding of data structures, multi-threading, and concurrency.
• Experience with DevOps tools (Jenkins, Ansible, Kubernetes, Git).
• Familiarity with Elasticsearch and visualization tools (Grafana, Kibana).
• Strong networking fundamentals (Firewalls, Proxies, DNS, Loadbalancing).
• Excellent communication and problem-solving skills.
• Team player with a DevOps mindset.

Good-to-haves:

• Understanding of software engineering concepts (Design patterns, Modularity, Scalability).
• Experience with LLMs and/or ASR, TTS engines.
• Experience with audio pipes (IP streaming, Voicebots, Call Quality Automation, CC).

Experience: 4-8 years

Exotel, a leading cloud telephony company headquartered in Bangalore, India, is revolutionizing customer communication across Asia. We build cutting-edge communication products, empowering businesses to connect with their customers effectively. Serving a global clientele of over 3000 companies, including industry leaders like Uber, Ola, and Flipkart, our technology has facilitated over 10 billion conversations, connecting over 400 million people worldwide. Join our team and be part of our continued growth!