Senior DevOps Engineer

Job Summary: We are seeking a skilled and experienced DevOps Engineer to design, build, and test high-quality software, meeting functional and non-functional requirements within specified constraints.

Responsibilities:

• Design, implement, and maintain CI/CD pipelines using Jenkins for automated builds, testing, and deployments.
• Manage and optimize AWS infrastructure for scalability, reliability, and cost-effectiveness.
• Develop automation scripts and tools using shell scripting and other programming languages to streamline operational workflows.
• Collaborate with cross-functional teams (Development, QA, Operations) for seamless software delivery.
• Monitor and troubleshoot infrastructure, build failures, and deployment issues to ensure high availability and performance.
• Implement and maintain robust configuration management practices and infrastructure-as-code principles.
• Document processes, systems, and configurations for knowledge sharing and operational consistency.
• Perform ongoing maintenance and upgrades (Production & non-production).
• Occasional weekend or after-hours work may be required.

Qualifications:

• Experience: 4-7 years of experience in DevOps or a similar role.
• Cloud Expertise: Proficient in AWS services such as EC2, S3, RDS, Lambda, IAM, CloudFormation, or similar.
• CI/CD Tools: Hands-on experience with Jenkins pipelines (declarative and scripted).
• Scripting Skills: Proficiency in either shell scripting or PowerShell.
• Programming Knowledge: Familiarity with at least one programming language (e.g., Python, Java, or Go).
• Version Control: Experience with Git and Git-based workflows.
• Monitoring Tools: Familiarity with tools like CloudWatch, Prometheus, or similar.
• Problem-solving: Strong analytical and troubleshooting skills in a fast-paced environment.
• CDK Knowledge in AWS DevOps.

Bonus Points:

• Development experience is a plus.
• Windows system administration experience is a significant advantage.
• Experience with monitoring and log analysis tools is an advantage.
• Jenkins pipeline knowledge

Benefits:

Join a global, market-disrupting company with a collaborative and creative environment. NiCE offers opportunities for learning and growth. NiCE-FLEX hybrid model allows for 2 days in the office and 3 days remote work each week.

NICE Ltd. (NASDAQ: NICE) provides software products used by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to deliver exceptional customer experiences, combat financial crime, and ensure public safety. With over 8,500 employees across more than 30 countries, NICE is a market leader recognized for its innovation in AI, cloud, and digital solutions. The company's software manages over 120 million customer interactions and monitors 3+ billion financial transactions daily. NICE is an equal opportunity employer.