Sprinklr, founded in 2009, is a SaaS-based enterprise Social Relationship Platform designed to help large enterprises thrive in a world dominated by mobile, social, and network-empowered customers. Sprinklr provides the infrastructure for social media management for global companies including Intel, Dell, Virgin America, Cisco Systems, DuPont, Samsung, and General Motors.
Key features include:
- Social Governance across internal business/geographic units.
- Social Engagement across multiple accounts and channels (Facebook, Twitter, LinkedIn, YouTube, Flickr, Foursquare, Slide-share, Blogs etc.), including assignment workflows and content management.
- Social Audience Management including influence and engagement scoring.
- Social Analytics providing detailed channel and campaign reporting and insights.
- Social Integration enabling connections with existing enterprise systems.
Sprinklr supports posting, monitoring and reporting on platforms like Twitter, Facebook, LinkedIn, YouTube, Slideshare, FourSquare, Wordpress and Tumblr, Weibo, QQ, and RenRen, with more networks constantly added.
Industry recognition includes:
- Forrester Research: Most powerful technology on the market.
- The Altimeter Group: Most capable Social Media Management System for large organizations.